Organizing a public transport company efficiently may include strategic decisions in which areas human resources are needed primarily. A strong partner, taking over tasks that are not part of a public transport provider’s core competences, can provide the space needed – in terms of capacity as well as in expertise. But also in daily operation, a strong support and a partnership you can rely on are vital.
In their project work, INIT experts systematically foster an open dialogue and a cooperative collaboration. And once the system is implemented? INIT supports you with a long term warranty and a wide range of services that make your everyday life easier. We relieve our customers from troubleshooting, technical tasks, system administration and even from operational duties if requested.
You never walk alone
INIT offers a customer service that meets your needs to the letter. Our service line is available during office hours and complemented by a 24/7 hotline speaking English, German and French. Experienced experts take care of incidents and are able to fix most issues instantly. In addition, service and maintenance agreements ensure that your system is always up to date.
Focus on your core business
We aim to make life easier for our customers, their employees and passengers. This is why we offer technical and operational services in various levels: from maintenance via technical service to technical operations, from hosting via Software as a Service to data management. They can leave it with us to keep their system up and running. Our customers are then free to focus on their core business. If more support is needed, we are even able to offer services like IT operations, tariff and operational data supply.
Get the most out of your system
Skilled staff is crucial if you aim for working efficiently. And technical solutions can only be deployed to their full capacity if employees know how to make the best use of them. Enhancements in existing systems, changes in staffing and infrequently needed knowledge, which sinks into oblivion fast, make constant training essential. INIT assists you with company specific or general trainings in order to sustain your productivity.
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