The COVID-19 pandemic presents many unforeseen challenges to public transport providers. Fare revenues have decreased dramatically, the occupancy of vehicles could only be considered miserable in regular times, and keeping one’s distance has top priority. Public transport companies must secure the health of their employees and their passengers alike. Nevertheless, they have to run public transport as efficiently as possible. All while winning back passengers lost during the lockdown phase. It is challenging times like these that useful IT solutions can provide much needed support.