7 challenges in charge management – and how to solve them

(c) CarMedialab GmbH

By transitioning to e-mobility, public transport is making a significant contribution to more sustainable mobility. In addition to providing vehicles and charging infrastructure, the interaction with energy supply needs to be managed reliably. This is where the MOBILEcharge charge management system comes in.

MOBILEcharge automates processes, reduces the workload for staff, ensures the availability of e-buses and helps optimize charging costs. It enables operators to introduce e-mobility in a reliable and cost-effective way, while also ensuring that electric bus fleets can be run efficiently over the long term. The software addresses a wide range of challenges.

1. Taking existing grid capacity into account

Many depots are not equipped for the high charging power required, as available grid capacity is limited. Without a charge management system, there is a risk of overload: charging processes are completed as quickly as possible and therefore start at maximum power. When several vehicles are charged simultaneously, this can create load peaks that overload the grid and result in buses not being fully charged.

MOBILEcharge dynamically controls all charging points based on demand, reducing charging power and distributing
energy across the available time window. This ensures that grid capacity is used efficiently without being exceeded.

2. Reducing costs through peak shaving

Distributing the energy supply across the entire period available for charging has an additional benefit. As peak power demand is a key factor in determining electricity costs, reducing these peaks – known as peak shaving – can lead to significant savings. Energy consumption is managed more efficiently, lowering overall costs.

3. Ensuring reliable vehicle availability

Without centralized charge management, there is a risk that vehicles are not charged in time – something that can easily go unnoticed. As a result, buses may not reach the required state of charge for their blocks and, in the worst case, may break down in service.

MOBILEcharge takes blocks, departure times and charging requirements into account, coordinating charging processes accordingly. It monitors charge levels, calculates required charging times and initiates processes as needed. Vehicles are ready when required, enabling reliable fleet operations.

4. Stable charging processes through AI-supported fault analysis

Faults at charging points or within vehicles and batteries can prevent buses from operating as planned, leading to
delays and service disruption. 

MOBILEcharge detects faults at an early stage and either restarts the charging process or alerts staff. Its AI-supported
fault analysis translates complex issues into clear, easy-to-understand explanations, helping to resolve problems more quickly and maximize fleet availability.

If MOBILEcharge itself is temporarily unavailable – for example due to connectivity issues – a decentralized fallback system ensures continued operation. Ongoing charging processes are maintained, new ones can be initiated, and local load management continues uninterrupted.

5. Reducing manual effort in vehicle assignment and depot operations

Without automation, many tasks – from charge planning and fault resolution to vehicle dispatch – must be handled
manually. As fleets grow, this becomes increasingly time-consuming, error-prone and costly.

MOBILEcharge automates charge planning and prioritizes charging processes based on departure times, energy requirements and remaining range. In the event of issues, depot staff receive clear guidance, while intuitive dashboards provide full visibility of energy consumption, charging station utilization and system status. This significantly reduces workload, streamlines processes and allows staff to focus on core operations.

6. Seamless integration of multi-vendor infrastructure

Most operators begin their transition to e-mobility with a small number of vehicles and charging points, gradually scaling up over time. This often results in a mix of manufacturers, making system integration more complex.

MOBILEcharge uses standardized interfaces such as OCPP, and the renowned standards VDV 261 and VDV 463, along
with other common protocols, to ensure interoperability. This enables reliable coordination of all vehicles and charging
points, regardless of manufacturers – giving operators flexibility and longterm security.

7. Maintaining range over time despite battery ageing

Frequent high-power charging can accelerate battery degradation over time, reducing range and limiting operational flexibility.

MOBILEcharge addresses this through battery-optimised charging. By supplying energy at lower power over longer periods, the system reduces thermal stress, protects battery health and helps maintain long-term performance.

Conclusion: E-mobility in public transport can only be managed effectively if intelligent charge management is in place. MOBILEcharge reduces costs, increases availability, eases the workload on staff and makes electric bus fleets efficient and reliable – both economically and operationally. 

Contact

Vivian Andrade

Key Account Manager
INIT GmbH
Germany