National Express West Midlands (NXWM)

National Express West Midlands is the biggest single operator bus network in the country, with over 1,600 buses and nearly a million journeys each day. NXWM is one of the largest employers in the West Midlands, employing over 5,000 people. National Express Group is a leading public transport provider in the UK. It also operates bus and rail lines in continental Europe, North Africa, North America and the Middle East.

7th June 2018:
National Express West Midlands now accepting payment by contactless bank card on every one of its 1,600 buses.
Click here for more information.

Scope of the project





Project at a glance

  • Fare collection and ticketing system
  • Hosted cloud-based solution
  • Contactless payment option (EMV)
  • ITSO card-based transactions
  • Driver consoles, on-board computers, ticket printers


Jens Mullak

Managing Director

INIT Nottingham

United Kingdom

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