After switching operators in early January 2017, Stadtverkehr Emden GmbH decided to start operating a new Intermodal Transport Control System (MOBILE-ITCS). The contract was awarded to INIT in February this year and the project is expected to take 10 months to complete.
Emden receives integrated ITCS and fare management system
Management of on-demand services is highly significant
In Emden, the biggest city in East Frisia, Germany, INIT will provide 23 of the new operator's buses with the sophisticated PC-based ticket printer and on-board computer, EVENDpc2. New technical features of the EVENDpc2 include the 10.1" driver display screen and the Windows Embedded operating system.
EVENDpc2 controls the IBIS bus devices in the vehicle. The current traffic signal priority system will continue to be controlled on the vehicle side by the MONAtsp2 transmission module. Buses can therefore request priority over private transport at traffic lights so as to decrease waiting and turnaround times. INIT is also providing Stadtverkehr Emden GmbH with four EVENDpc2 for their existing sales offices.
Efficient ticketing solution
In terms of e-ticketing, INIT will replace the existing magnetic card system with a contactless smart card system. DESfire cards offer the security required for e-ticketing transactions, and at the same time ensure a rapid writing and reading process. Stadtverkehr Emden is obtaining a system from INIT that has already been tried and tested in many projects across the world; comparable INIT systems have already been used with success for years in the UK, in the US and in Australia.
After implementing the e-ticketing system, Stadtverkehr Emden GmbH envisages the possibility to be able to offer public transport passengers and the customers their energy supply service a joint customer card. This card works not only as an electronic ticket on the bus, but can later, for example, also be used for paying in the city car park and as an entrance card for spas and museums.
As a background sales system, MOBILEvario will manage all the processes for purchasing tickets and handling customer data. This includes handling rates, creating ticket layouts and invoices.
To improve passenger information, INIT is equipping the vehicles with the PIDvisio passenger display. The PIDvisio shows passengers the next stops and at the same time information on connections. Operating announcements can also be displayed. Audible passenger information is provided via the EVENDpc2 and the INIT amplifier module, PAmobil.
The real-time passenger information system, MOBILE-STOPinfo, uses the VDV standard interfaces VDV 453 and VDV 454 to send real-time information to existing information systems and to the regional data hub.
Top-quality service, even during the evening
Data and speech communication will use the public mobile phone network. Voice transmission is first done via GSM as a normal telephone conversation, but can later be extended to a Voice over Cellular (VoC) system, which then offers functions like group calls.
Stadtverkehr Emden GmbH particularly values the on-demand service management feature of the Intermodal Transport Control System, MOBILE-ITCS. During evenings and weekends, it is planned to operate in a customer-friendly and cost-saving way by using minibuses. The on-demand bus transportation should in future be planned and coordinated from a site in the central control centre. As part of the project, taxis that support the city buses over this time are fitted with portable sales devices, called “mobile data terminals”. The travel services ran by the taxi company can be calculated and billed to the exact kilometre using the MOBILEstatistics analysis and statistics system.
The project will be completed by connecting the existing planning system for the import of timetable data.
Key Account Manager