Trams in Luxembourg’s capital have a long history, which dates back to 1875 and ended only temporarily in 1964. Due to the significant demographic and economic growth in Luxembourg, and obstructions during peak hours, an extension of the public transport system became necessary. Therefore, Luxembourg decided on the construction of a tramline to merge the city’s various transport modes into one intermodal mobility system. For the time being, this includes the train stations (Howald, Central Station and Pfaffenthal-Pont Rouge) and bus transport. At a future project stage, even transport to the airport will be incorporated. Thanks to the efficient transport structure, commuters will save up to one hour per day.
Offering easy access to their services is of high priority for Luxtram, the future operator of the currently constructed new tramline in Luxembourg. No wonder, they attached particular importance on a ticketing system that is easy to use for passengers and supports the intermodal public transport concept of Luxembourg. Hence, they decided to participate in the Luxembourg mobility project mLive and to implement the intermodal mobility card, mKaart.
In 2012, Luxembourg’s Ministry of Sustainable Development and Infrastructure and the Verkéiersverbond Luxembourg agreed on a mobility project for the whole national territory – and on INIT as the right partner for their undertaking. Together, they work on optimally connecting the various systems in public transport and on the tramline with regards to telematics and ticketing.
37 public transport companies use one common Intermodal Transport Control System (ITCS) to supply their passengers with precise real-time information and guarantee connections. Already in 2014, the multi-client ticketing back-office system went into operation. It allows the public transport providers an efficient management of all sales processes within one single system while guaranteeing utmost data secrecy. As a result, passengers are able to use all public transport options in the Grand Duchy of Luxembourg with the same smart card, branded mKaart. The multi-modal ticketing concept is based on the VDV core application and integrates even further services within the mobility chain. For example, with the mKaart, riders can get access to the secured bicycle parking mBox. With this project, the VDV core application is deployed outside of Germany for the very first time.
For this purpose, the trams will be equipped with ticket terminals called PROXmobil2. In addition, Luxtram will be integrated into the powerful back office and clearing system MOBILEvario, enabling them to manage all sales processes efficiently.