Luxtram joins successful INIT ticketing system

New tramline complements intermodal public transport system in Luxembourg

Trams in Luxembourg’s capital have a long history, which dates back to 1875 and ended only temporarily in 1964. Due to the significant demographic and economic growth in Luxembourg, and obstructions during peak hours, an extension of the public transport system became necessary. Therefore, Luxembourg decided on the construction of a tramline to merge the city’s various transport modes into one intermodal mobility system. For the time being, this includes the train stations (Howald, Central Station and Pfaffenthal-Pont Rouge) and bus transport. At a future project stage, even transport to the airport will be incorporated. Thanks to the efficient transport structure, commuters will save up to one hour per day.

Luxtram's priority

Offering easy access to their services is of high priority for Luxtram, the future operator of the currently constructed new tramline in Luxembourg. No wonder, they attached particular importance on a ticketing system that is easy to use for passengers and supports the intermodal public transport concept of Luxembourg. Hence, they decided to participate in the Luxembourg mobility project mLive and to implement the intermodal mobility card, mKaart. 

Using existing structures and concepts

In 2012, Luxembourg’s Ministry of Sustainable Development and Infrastructure and the Verkéiers­verbond Luxembourg agreed on a mobility project for the whole national territory – and on INIT as the right partner for their undertaking. Together, they work on optimally connecting the various systems in public transport and on the tramline with regards to telematics and ticketing.

37 public transport companies use one common Intermodal Transport Control System (ITCS) to supply their passengers with precise real-time information and guarantee connections. Already in 2014, the multi-client ticketing back-office system went into operation. It allows the public transport providers an efficient management of all sales processes within one single system while guaranteeing utmost data secrecy. As a result, passengers are able to use all public transport options in the Grand Duchy of Luxembourg with the same smart card, branded mKaart. The multi-modal ticketing concept is based on the VDV core application and integrates even further services within the mobility chain. For example, with the mKaart, riders can get access to the secured bicycle parking mBox. With this project, the VDV core application is deployed outside of Germany for the very first time. 

Integrating the Luxtram

Luxtram commissioned INIT to equip the stops of the first construction phase with stationary ticket vending machines called VENDstation. Passengers will be able to use them to purchase electronic or conventional paper tickets. Payments can be made either by credit card or cash. Validation of tickets stored on the smart card will be executed when passengers board the trams. 


For this purpose, the trams will be equipped with ticket terminals called PROXmobil2. In addition, Luxtram will be integrated into the powerful back office and clearing system MOBILE­vario, enabling them to manage all sales processes efficiently.

About Luxtram and the new tramline

Luxtram, a public-owned stock company, is responsible for the construction and operation of the tram system. The company contributes to further extending the public transport offer and developing sustainable mobility in Luxembourg. This project reflects a harmonious cityscape and a valuable contribution to the protection of the environment.

The new tramline is constructed in stages. The first section will connect the exhibition halls “Luxexpo” with the Red Bridge. The new interchange stations “Luxexpo” and “Pfaffenthal-Kirchberg” allow the passengers to easily change between bus, train, funicular railway, park and ride, and tram. By 2020/2021, the tramline will contain 24 stops and nine interchange stations. The first section will go into operation at the end of 2017.


Klaus Janke

Executive Director