Wuppertaler Stadtwerke (WSW)

WSW is a municipal holding and responsible for various tasks and topics of the city of Wuppertal. One of its companies is WSW mobil, which is in charge of mobility and public transport.

Scope of the project

318

buses

1800

stops

80000

passengers per day

Project at a glance

Intermodal Transport Control System (ITCS)
Data evaluation and analysis system
Infrared motion analyzer
Automatic Passenger Counting (APC) system and data validation
Traffic signal priority system
Report and form generation software
Personnel dispatching
Driver information
Traffic information system VIS for multi-channel real-time passenger information, from vehicle displays to social media

Customer statement

In 2021, WSW mobil GmbH introduced the traffic information system (VIS) developed jointly with us. The aim was to provide passengers with real-time information about the current service with just a few clicks and a single system. And all this simultaneously across multiple channels in vehicles and at stops, as well as online via social media. This is made possible by the interaction of multiple INIT solutions. RESPONSEassist supports dispatchers in processing disruptions more efficiently and generating precise passenger information largely automatically using predefined templates. MOBILEforms automatically documents all operational incidents. We asked Marcel Bollongino if the system runs smoothly and how satisfied dispatchers and passengers are with the multi-channel information system.

Your consent is required to show this video.

Privacy Policy