Wuppertaler Stadtwerke (WSW)

WSW is a municipal holding and responsible for various tasks and topics of the city of Wuppertal. One of its companies is WSW mobil, which is in charge of mobility and public transport.

Scope of the project






passengers per day

Project at a glance

  • Intermodal Transport Control System (ITCS)
  • Data evaluation and analysis system
  • Infrared motion analyzer
  • Automatic Passenger Counting (APC) system and data validation
  • Traffic signal priority system
  • Report and form generation software
  • Personnel dispatching
  • Driver information
  • Traffic information system VIS for multi-channel real-time passenger information, from vehicle displays to social media


Customer statement

In 2021, WSW mobil GmbH introduced the traffic information system (VIS) developed jointly with us. The aim was to provide passengers with real-time information about the current service with just a few clicks and a single system. And all this simultaneously across multiple channels in vehicles and at stops, as well as online via social media. This is made possible by the interaction of multiple INIT solutions. RESPONSEassist supports dispatchers in processing disruptions more efficiently and generating precise passenger information largely automatically using predefined templates. MOBILEforms automatically documents all operational incidents. We asked Marcel Bollongino if the system runs smoothly and how satisfied dispatchers and passengers are with the multi-channel information system.

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Armin Fettinger

Key Account Manager

Hendrik Schwarz

Manging Director

INIT Mobility Software Solutions GmbH