The scope of the TriMet-led e-fare project included the implementation of an open payments fare structure that allows regional ridership across three agencies and two states. Through a partnership with Google, TriMet launched the world's first account-based regional virtual transit fare card within Google Pay. Riders can pay for fares using a contactless bank card, mobile wallet such as Android Pay, Apple Pay or Google Pay, as well as with a virtual smart card within Google Pay and Apple Wallet. TriMet, INIT, and moovel worked to enable this ground-breaking development. They simply tap their phone on any of the 1,100 INIT validators and hop on board the Portland Streetcar, C-TRAN buses, including The Vine, TriMet’s buses, MAX light rail and WES Commuter Rail.
INIT’s back-end processing software, MOBILEvario, serves as the core intelligence for the account-based and open payment fare system. It manages and processes fares in real-time, recognizes and processes revenue sharing, as well as manages accounts and automates reconciliations for all three agencies. Off-line processing is another added benefit of the INIT system. In the event of a network outage, fare payments can still be processed ensuring revenues are not lost.
With the Hop system, TriMet instituted fare capping – a structure which automatically offers travelers the lowest possible fare for their journeys. Fare capping relieves the rider of having to figure out the “right” fare, provides peace of mind that they are not paying too much, and delivers incentive and accessibility to all passengers. Learn more about fare capping.