When Atlanta Welcomed the World, MARTA Was Ready

  • 4.7 million rail passenger trips
  • 39.3% increase of fare validator taps
  • 140 countries represented by contactless credit card taps 

When hundreds of thousands of soccer fans poured into Atlanta for the international games, getting them to the match was only part of the challenge. Visitors needed to move easily between the airport, hotels, fan parties, restaurants, and stadium—often without knowing the city or its transit system. Success on that scale doesn't happen by chance. It is the result of preparation, planning, and investing in the right tools before the crowds arrive.

That preparation included the launch of better Breeze, MARTA's new fare collection system developed in partnership with INIT. Introduced just weeks before the tournament, the system gave riders more ways to pay, including contactless bank cards, mobile wallets, and the new Breeze card. For many international visitors, the experience was familiar. Instead of figuring out how to purchase a local ticket, they could simply tap and ride. Behind that simple interaction is a modern account-based fare system, new fare gates, ticket vending machines, and onboard validators working together to make boarding faster and easier for both occasional visitors and daily riders alike.

The tournament quickly demonstrated why that investment mattered. During match days, taps at fare validators increased 39.3% over typical service days, with contactless credit card payments coming from visitors representing more than 140 countries. Throughout the tournament period, rail ridership reached approximately 4.7 million trips, representing roughly 2 million additional rides above normal travel patterns. 

Major events have a way of revealing how well a transit system performs under pressure. In Atlanta, fans experienced a network that simply worked. Trains continued to run, passengers kept moving, and paying a fare became one less thing visitors had to think about. That's the value of technology when it's implemented well—it fades into the background, allowing the focus to remain where it belongs: on moving people safely, efficiently, and confidently through the city. 

For MARTA and INIT, Breeze was more than a successful technology deployment. It was proof that strong partnerships and thoughtful planning can help cities welcome the world with confidence.

"Thank you to the millions of visitors and locals who chose to let MARTA drive them to World Cup matches, fan festivals, events, and celebrations during this historic summer." said MARTA Interim General Manager and CEO Jonathan Hunt. "MARTA's new better Breeze fare payment system developed by our partners at INIT was a game changer in moving large crowds safely and efficiently, accepting open and closed loop payments and the extremely popular World Cup-branded Breeze cards. We heard from countless customers about how easy it was to tap to pay right at the faregate with their phone and get right to all the World Cup action. Whether someone is headed to the next big sporting event downtown or to work, school, or an appointment, we are confident the ease and flexibility of our new fare payment system from INIT will make taking transit the obvious choice."

We are proud to stand alongside our transit partners to help them deliver reliable and frictionless service when it matters most. Together, we make it easier to manage even the busiest moments with confidence.

Carl Commons

INIT CEO