Level 1 - Automatic Email Generation of Issues
Many statistics programs provide APC Quality Reports. The challenge with these reports is that someone needs to analyze them on a regular basis, figure out which sensors are not working properly and create a maintenance list to fix them.
With this Level 1 service, INIT can filter through this data and automatically generate an email to your field service personnel when maintenance is needed. The email includes all the pertinent data, including the Bus Number, Door number and Defect Type.
Level 2 - Automatic Work Orders sent to your EAM
Agencies using an existing Enterprise Asset Management (EAM) system, can have INIT-generated work orders for each APC issue identified and sent to your existing EAM. Our Object Maintenance Information System (OMIS) supports the following interfaces: SAP, Maximus and Maximo.
Level 3 - Automatic Work Orders and a Cloud-based Maintenance System
For agencies requiring greater flexibility, level 3 service can automate work orders as well as implement a cloud-based, online maintenance system. The OMIS system includes a central system so you can manage your work orders. It allows you to equip your Field Service personnel to view, update and close work orders right in the field via a Windows / Android tablet or smartphone. The app also provides a system maintenance checklist to guide them through the repair process. INIT can even train and support Field Service personnel on how to use the tool as a part of this service.