Building Back Better

Making the most of ARP funding

Restore passenger confidence in transit

After a turbulent year, transit agencies will receive $30 billion in federal relief through the American Rescue Plan. This provides you with the opportunity to not only adapt and survive in our new reality, but to improve your service offering and build resiliency by implementing new ideas, processes, and technologies. As you build back better in 2021 and consider new technologies that will best help you meet your goals, there are a few key considerations to keep in mind.

1. Deploy future-proof technologies to restore ridership.

  • Implement real-time vehicle occupancy monitoring technology.
  • Provide accurate arrival and departure information to passengers using Machine Learning predictions.
  • Instead of free fares, opt for a contactless, best price fare system

2. Make sure you are prepared when riders come back.

  • Utilize advanced reporting on ridership data.
  • Optimize the use of your vehicles and staff with an integrated planning software.
  • Apply ridership data to planning.

3. Build resiliency by adapting to the new future of mobility.

  • Partner with a fare payment provider to improve access to transit.
  • Make it convenient for a more diverse ridership to plan, book and pay by investing in MaaS.
  • Consider alternative services like on-demand transit.
  • Consider assistive technologies to aid mobility impaired passengers.
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