Automate incident handling
To ensure the consistent application of your Standard Operating Procedures (SOP) across your organization, MOBILE-ITCS nextGen uses a Complex Event Processing Engine (CEP Engine). The CEP Engine empowers dispatchers to monitor outside sources of information like weather feeds as well as multiple internal sources of data. The CEP Engine suggests actions to the dispatcher like route deviations based on realtime traffic, or can trigger restorative measures based upon schedule adherence.
Dispatchers can also create scenarios (Sporting event, accident, road congestion, etc.) and trigger them when they happen.