For Passengers: Simple, convenient, equitable
Thanks to our account-based system structure, we are able to offer real-time account management and fare calculation to passengers, meaning they can manage their own accounts, add value, and see updates in real-time from anywhere. Plus, passengers can pay with cash, paper tickets, smart cards, barcodes, mobile tickets, and open payment (EMV) media.
With open payments, riders do not necessarily need to download an app or register an account to reap the benefits of the system, and agencies do not have to issue or manage their own media. Instead, passengers use their own bank-issued credit or debit cards, including their virtual mobile wallet or smart wearable technology, for quick contactless payments. Our fare collection system recently received Visa’s “Ready for Transit” certification, confirming that it meets the Mobility & Transport (MTT) framework for easy, fast, and secure contactless payments.
In cities like Honolulu, HI, Grand Rapids, MI, Tampa, FL, and Portland, OR –fare capping simplifies the payment process for transit riders and provides them with social and economic equity. Fare capping is simple: Everyone pays the lowest possible fare, and no one is ever over-charged. The program allows riders who, for example, may not be able to afford a monthly pass at the beginning of the month to still earn one as they ride. I’ve seen how fare capping benefits real people in varying financial situations and ultimately, how it makes transit more accessible for all.