Boost efficiency. Create success.

In order to enable your employees to work more efficiently, we utilize INIT’s proven pillars of innovation such as automation, assistance systems, and AI.

RESPONSEassist, INIT’s automated incident management and multichannel passenger information system, already utilizes these technologies today. Passenger information is generated automatically based on predefined texts, formatted for the different passenger information channels, and distributed to all channels with a single click – freeing your dispatchers to focus on their core competence – incident management. Plus, RESPONSEassist offers exceptional support by enabling incidents to be resolved more efficiently with stored standard operating procedures, while simultaneously generating operating documentation automatically.

But we don’t stop here. INIT continually conducts research in this area. Our team is actively researching AI methods to rapidly alert dispatchers to disruptions and provide tailored, situation-specific solutions. In other projects, we are working on semi-automated incident management tools, scenarios, resilience, and emergency plans. Thereby, one principle remains constant in all our solutions: your employees will always have the final say. Our goal is to empower them with the best possible support,
not to replace them. 

AI will also support you in staff assignment. Duties will no longer be built based on profiles solely, but adapted to the long-term preferences and short-term needs of your staff by taking into account complex specifications and very concrete day-specific requests. This helps increase motivation and decrease fluctuation and sickness rates.

In order to optimize your processes, digitalization and automation are key, as they minimize the need for hands-on work. The most promising way to streamline and enhance your workflows is to rely on proven tools like those from INIT.

For example, TapNGo, our Ticketing as a Service solution for account-based and open loop ticketing. Passengers board the bus or tram and simply tap their debit/credit/bank card or smart device on the passenger terminal – without the need to register, download an app or use a public transport smart card. They simply use their existing payment media to check in or out (EMVticketing). At the end of the day, the back-office system determines the most economical ticket for their trips taken (fare capping), and processes the financial transactions. INIT operates the back-office system, MOBILEvario, for you on a platformin the cloud. Your employees simply need to decide which fares to offer through this sales channel, and they can easily maintain them, as well as efficiently monitor and analyze ticket sales. 

TapNGo can also be used to supplement existing sales systems. You benefit from minimal work input and distribution costs, while your passengers enjoy maximum convenience. With TapNGo you use a distribution channel that benefits everyone.

In order to optimize processes, workflows and data flows have to be consistent. Our comprehensive solutions meet this requirement also in the field of electromobility.

Before purchasing your first e-buses, you can leverage the simulation module of the eMOBILEPLAN planning solution to test different deployment scenarios and assess their impact on investments, operating costs, and operational processes. This enables you to maximize the efficiency of your investments and resources, select the most effective charging strategy, and identify the optimal blocks for your e-buses.

INIT also provides you with full support when operating the e-bus fleet, as the comprehensive eMOBILE product suite covers all electromobility processes from planning to dispatching, charge management, range monitoring, and operations control.

The perfect interplay between our systems results in a solution that offers maximum support to transport companies. Even if existing systems need to be integrated, you benefit from our expertise and the interoperability of our solutions. Because we are among the most committed manufacturers of open solutions and continuously contribute to the development of a large number of standard interfaces.

In order to enable you to deliver your operational service with maximum efficiency, we support you with innovative optimization tools, artificial intelligence and alternative operating concepts.

Passengers still need to be able to get around during off-peak times and in rural areas. On-demand transportation is the most economical solution, especially when linked to fixed-route services and integrated into the same booking and control system, as with the MOBILE-FLEX management solution. The system includes a booking and information platform as well as an easy user interface for customers.

Using a patented process and artificial intelligence, MOBILEguide, the INIT system for crowd and occupancy management, takes into account not only the current vehicle occupancy rate, but also the number of passengers expected to alight at the respective stops. The occupancy rate predictions generated in this way are extremely reliable and enable passengers to choose less busy connections. In addition, the same information can be processed for specific carriages, helping to achieve a more even distribution of passengers across carriages and on platforms. As a result, boarding times can be significantly reduced, and you may be able to run more frequent services, allowing you to utilize the existing infrastructure more efficiently but without further investment.

Precise knowledge about the actual utilization of routes and trips also enable you to adjust the intervals and vehicle sizes to the required capacities – and therefore use your available resources as sparingly as possible. In the future, a threefold integrated process for optimizing blocks, duties and timetables in the MOBILE-PLAN planning system will offer further potential for savings.

Efficient use of resources also means deploying your employees where they can add the most value. You should therefore enable your team to concentrate on their core competences. All tasks relating to the technical operation of your systems can be confidently left to us as your long-standing technology partner. As part of our operational services, our experts maintain an overview of your operational IT systems, intervene when necessary to ensure system availability, and also support with maintenance, administration and change management.

Our mission is to support you in all operational tasks and help you overcome the challenges you face. That’s why we focus on solutions that enhance your operational efficiency, enabling you to create the resources needed to achieve your goals.