Ticketing & Fare Management

User-friendly services for happy passengers

Contactless payments

Contactless payments have been increasingly popular in recent years, and the COVID-19 pandemic has accelerated this shift away from traditional ticketing.

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Whether young or old, commuter or tourist, in cities or the countryside, passengers are all looking for the same thing: user-friendly public transport services. Simple and effective ticketing plays an essential role. One thing is becoming increasingly important: integrating other modes of transport into an intermodal mobility platform that enables end-to-end booking and payment. INIT is ready to make life easier for travelers and operators alike with proven solutions.

What INIT can help you to achieve

Increase ridership

  • Simplify ticket purchases
  • Offer best-price fare calculations
  • Deliver intermodal payment structures
  • Implement Open Payments (EMV)
  • Facilitate the use of Apple Pay, Google Pay, Samsung Pay
  • Integrate virtual smart cards in mobile wallets
  • Present multiple sales channels

Streamline your sales processes and costs

  • Easy integration of 3rd party applications based on open architecture and open Application Programming Interfaces (API)
  • Comprehensive fare management and clearing functionality
  • ID/account-based solutions

TriMet has long been a leader in the transit industry, focused on the customer experience and ways to simplify riding transit. With Hop Fastpass® and the first virtual transit fare card in North America that became available for use in all major smartphones, riders in the Portland-Vancouver area have many convenient ways to pay. They can use the plastic Hop card, the virtual Hop card stored in their phone, a credit or debit card in their mobile wallet or a contactless credit card. They simply tap-and-go.

Dough Kelsey

General Manager, Tri-County Metropolitan Transportation District of Oregon (TriMet)
Portland/ Oregon

Fare structures and ticket options should not hinder your customer’s travel. Passengers want to buy the right ticket simply and quickly, at the lowest possible price. INIT’s innovative ticketing solutions help breaking down barriers: They support intermodal travel chains (MaaS), Open Payments and various ticket media, deliver best price options and facilitate a customer-oriented mix of distribution channels.

Core of the system

A powerful back office system is essential for modern ticketing systems. MOBILEvario provides the most comprehensive set of features for fare management and a revenue clearing. In addition, it serves as the core intelligence for ID-/account based ticketing systems. Its modular and open architecture offers the flexibility needed in our digitalized environment. The open system approach supports the integration of third-party systems, various identification schemes and the set-up of an intermodal mobility platform.

Points of sale

Easy access to tickets requires a broad range of convenient sales channels. This is important in particular for occasional riders. INIT delivers various options for proper field devices as well as for all web-based applications and apps. We make it easy to offer the fare purchasing options your customers expect.

The INIT system gives us the technology to realise the benefits of modern ticketing by fully integrating with our other on-bus equipment. One of the most important benefits for National Express has been how well INIT worked with our drivers to make the system as intuitive as possible. We’ve had great feedback from all our garages about how the INIT kit saves drivers time and tasks, so they can concentrate on their driving.

Martin Hancock

Development Director, National Express West Midlands

Technical highlights

  • Automated clearing house function for correct distribution of revenues
  • Seamless integration with INIT’s operations control & real-time passenger information
  • Compliance with international standards such as VDV-KA, ITSO and EMV even within one integrated system
  • Meets a wide range of country-specific requirements
  • ID-/account-based concepts
  • Open Payments
  • Multi-client capability
  • Smart migration strategies


ID/account-based Ticketing

With ID/account-based ticketing systems, the intelligence is concentrated in the back-office system. Transactions are carried out in real time. The ticket medium merely stores a distinctive ID that refers to the connected customer account. All credits or products are stored centrally.

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Learn more in our video about the Hop Fastpass system - an open payments electronic ticketing system - which was launched by TriMet, C-TRAN and Portland Streetcar, in partnership with INIT, in the Portland-Vancouver Metropolitan Area.


Knowledge database

Interested in more details or the latest news in the area of Ticketing & Fare Management? Check out our knowledge database for further information.


Project report
Luxtram joins successful INIT ticketing system
Project report
Contactless payment for National Express West Midlands
Project report
Turku went into operation with revolutionary ticketing system
Project report
Honolulu taps INIT for ID-/account-based ticketing system
Project report
Frankfurt stays up to date with system migration
Press release
Orange County: OCTA partners with INIT for mobile ticketing project

10 January 2017

Project report
Account-based Ticketing in the Sunshine State
Project report
Account-based Ticketing System in Michigan
Project report
Emden receives integrated ITCS and fare management system
Corporate news
Nine New Zealand regional authorities opt for ticketing system from INIT

15 May 2017

Press release
Honolulu taps INIT for smart card, mobile ticket system

25 April 2016


Our experts will answer your questions and give you additional information.


Georg-Maximilian Michalski

Key Account Manager


Further solutions