Public transport companies face growing challenges due to a lack of skilled staff. Experienced employees are retiring, while new hires often lack operational expertise. INIT provides IT solutions that help bridge these gaps by automating routine tasks and offering tools that support both new and experienced staff.

Reducing Experience Gaps and Lightening Workloads

INIT systems are designed to provide employees—especially newcomers—with the tools and information they need to perform their jobs effectively. By automating time-consuming tasks, they reduce the burden on already stretched teams and free up staff for critical activities.

Making the Driver Role More Attractive

With recruiting and retaining drivers growing increasingly difficult, modern shift scheduling plays a key role. MOBILE-PERDIS allows drivers to submit preferred duty types via PC or smartphone. The system then generates fair and compliant schedules that reflect both employee wishes and operational needs. A duty pool also enables last-minute shift swaps, giving staff more flexibility and improving job satisfaction—ultimately reducing absenteeism and turnover.

Quick Start for New Drivers

Many agencies must deploy inexperienced drivers quickly. INIT’s intuitive on-board data terminals simplify training and daily operations. Drivers benefit from smartphone-like interfaces, multi-language support, and in-vehicle turn-by-turn navigation, which is especially useful on unfamiliar routes. An AI-powered assistant will soon allow control centers to send messages in each driver’s native language, further improving communication and safety.

Reducing Fare Transaction Stress with Account-Based Ticketing

Selling tickets can be stressful for drivers, especially when language barriers exist. Account-based ticketing helps by shifting the responsibility to the passenger. Riders check in and out using a card or phone; the system calculates the best fare automatically. INIT’s TapNGo platform enables agencies to introduce this technology quickly and cost-effectively. The result: drivers interact less with passengers, and customers always pay the lowest price without worrying about fare zones or ticket types.

Automation Enhances Incident Response

Staff shortages make real-time passenger communication harder. RESPONSEassist solves this by enabling dispatchers to issue consistent, multi-channel updates with a single click. Guided workflows based on company procedures also help inexperienced staff handle incidents correctly and efficiently, reducing response times and workload.

Reliable IT Hosting Frees Up Resources

Managing complex IT systems in-house requires significant expertise. With the demand for skilled IT personnel growing, many agencies struggle to keep up. INIT’s secure and fully managed hosting services ensure compliance, high availability, and cybersecurity—allowing transport companies to focus on operations while leaving the infrastructure in expert hands.