INIT Launches “Mind the Gap” Campaign to Support Transit Agencies Facing Workforce Challenges

CHESAPEAKE, VA – May 28, 2025

INIT Innovations in Transportation, Inc. announced the official launch of its new campaign, "Mind the Gap: Smart Solutions for Staffing and Skills Shortages” today. The initiative highlights innovative IT solutions that help public transportation agencies overcome workforce challenges brought on by a shrinking pool of skilled employees, and the increasing need to train new hires quickly.

Public transit agencies across the country are struggling to fill key operational roles, especially as experienced staff retire, and qualified replacements are difficult to find. INIT’s campaign demonstrates how automation and intelligent digital tools can help bridge experience gaps, lighten workloads, and make transit careers more attractive. 

Modernizing the Driver Role to Boost Retention 

Attracting and retaining new drivers is becoming increasingly difficult. Flexible shift and duty scheduling options can help overcome this challenge. With MOBILE-PERDIS, INIT’s personnel scheduling solution, drivers can use a PC or smartphone to easily submit duty preferences. The system generates compliant schedules balancing both their wishes and the agency’s operational needs. A built-in duty pool enables flexible, last-minute shift swaps, offering greater adaptability while helping to reduce absenteeism and staff turnover. 

Accelerating Training for New Drivers  

INIT’s on-board data terminals are designed to support new drivers from day one. Features like multi-language interfaces, touchscreen displays, and turn-by-turn navigation simplify training and reduce operational errors. To assist with language barriers, the user interface is available in several languages. Soon, an AI-powered assistant will allow control centers to send messages in each driver’s preferred language—boosting communication and safety. 

Ticketing-as-a-Service 

INIT’s account-based ticketing reduces driver stress by shifting fare transactions to passengers, who simply check in and out using a card or smartphone while the system calculates the best fare. Delivered as Ticketing-as-a-Service, the solution is hosted and operated by INIT in the cloud, eliminating the need for agencies to install or maintain their own software. This Software-as-a-Service model enables quick, cost-effective deployment with full web access, while INIT manages all updates and maintenance. 

 

Simplifying Electric Bus Management 

Electric bus fleets introduce operational complexities such as charge level management, maintenance scheduling and yard assignment. INIT simplifies these complexities with MOBILE-DMS, an intelligent depot management system. This solution handles everything from charge-level monitoring and block assignments to automatic replacement scheduling in case of charging issues—ensuring seamless service without added workload. 

IT Hosting that Frees Up Resources 

Managing sophisticated transit IT systems requires highly skilled personnel. INIT’s secure, fully managed hosting services relieve agencies of that burden—ensuring cybersecurity, compliance, and system availability, while letting agencies focus on what is needed most — improving daily operations. 

Transit agencies are being asked to do more with less, especially when it comes to staffing. INIT’s ‘Mind the Gap’ campaign shows how smart technology can help fill those gaps—supporting today’s workforce while preparing for the future.

Carl Commons

INIT CEO

INIT's Commitment

INIT’s campaign demonstrates its commitment to lightening the load for transit teams and strengthening public transportation from every angle. For more information on INIT’s solutions and to follow the campaign, visit www.initusa.com or follow INIT on LinkedIn. 

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