Ticketing & Fare Management

User-friendly services for happy passengers

Transport companies can achieve their primary goal of offering an attractive public transport service only if they constantly improve the customer experience. This calls not least for an easy access to convenient ticketing choices – which especially comes true for occasional users who may not understand the fare structure. In order to stay competitive, it becomes more and more essential to integrate various mobility offers into an intermodal mobility mix and provide all in once booking and purchasing possibilities. All this against the necessity of streamlining sales processes and costs.

What INIT can help you to achieve

Increase ridership

  • Easy ticket purchase
  • Fare transparency
  • Best price / fare capping
  • Intermodal payment networks
  • Open Payment
  • A variety of sales channel

Streamline your sales processes and costs

  • Easy integration of specialized applications based on open architecture and open Application Programming Interfaces (API)
  • Comprehensive fare management and clearing functionality
  • Interface to SAP
  • Customer Relationship Management
  • Compliance with well-established industry standards
  • ID-/account-based solutions


Fare structures and ticket options should not create hurdles for a costumer’s travel. Passengers want to buy the right ticket simply and quickly, at the lowest possible price. INIT’s innovative ticketing solutions help breaking down barriers: They support intermodal travel chains, Open Payment and various ticket media, deliver best price options and facilitate a customer-oriented mix of distribution channels.

Core of the system

A powerful back office system is essential for modern ticketing systems. MOBILEvario provides the most comprehensive set of features for fare management and the clearing of revenues. In addition, it serves as the core intelligence for ID-/account based ticketing systems. Its modular and open architecture offers the flexibility needed in our digitalized environment. The open system approach supports the integration of third-party systems, various identification schemes and the set-up of an intermodal mobility platform.

Points of sale

Easy access to tickets requires a variety of convenient sales channels. This is important in particular for occasional users. INIT delivers various options for proper field devices as well as for all web-based applications and apps. 


Scope of the INIT solution

Technical highlights

  • Automated clearing house function for correct distribution of revenues
  • Seamless integration with INIT’s operations control & real-time passenger information
  • Compliance with international standards such as VDV-KA, ITSO, EMV even within one integrated system
  • Meets a wide range of country-specific requirements
  • ID-/account-based concepts
  • Open Payment
  • Multi-client capability
  • Smart migration strategies


The next generation of ticketing

In ID-/account-based ticketing systems, the intelligence is stored in the back office system. The system manages all transactions in real time. The travel media contains only the unique ID referring to the customer account, in which all balances and products are stored centrally.

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TriMet, C-TRAN and Portland Streetcar, in partnership with INIT, launched Hop Fastpass - an open payments electronic ticketing system - in the Portland-Vancouver Metropolitan Area.


Knowledge database

Interested in more details or the latest news in the area of Ticketing & Fare Management? Check out our knowledge database for further information.


Press release
INIT and Bestmile to offer Mobility Solutions for Driverless Fleets Integrated in Public Transport Systems

28 November 2018

Multi-channel ticket sales: a must in public transport
Project report
Metrolink awards major contract for modern, account-based ticketing system to INIT
Project report
Nashville taps INIT for Electronic Fare Management (EFM) project


Our experts will answer your questions and give you additional information.


Tyrone Hardman

Key Account Manager


Further solutions

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